Flu from A to Z
Understanding the dynamics of population behaviour increases the effectiveness of risk communication and management. Fundamental and positive attributes like neighborly and altruism can arise spontaneously when people face a major emergency; these positive features should be used to enhance readiness, response and recovery from the spread of communicable diseases, and promote protective behaviors. It is also highly important to take into account audience diversity in terms of ethnicity, culture, religion, language, gender, age, etc, and the possibility that these differences may lead to stigmatization and discrimination.